Sales force effectiveness

Sales force effectiveness and retail execution

Cimigo measures sales force effectiveness and retail execution across on-trade and off-trade outlets. Independent store audits show where execution is working, where standards are being missed and where sales teams should focus to improve distribution, availability, visibility and promotional compliance.

Each programme is designed around the client’s sales and trade marketing priorities. Cimigo can measure product availability, range, facings, pricing, displays, point-of-sale materials, promotions, stock levels, retailer agreements and other execution standards. Results can be compared across regions, channels, outlet types, distributors and sales territories to identify performance gaps and opportunities for improvement.

Cimigo’s trained auditors use the OnMobile application to capture observations, photographs and audit data digitally at each outlet. GPS location, interview start and end times and photographs linked to individual audit questions provide additional quality control and verification.

Results are available rapidly, enabling sales and trade marketing teams to identify problems, recognise strong execution and take corrective action. Cimigo provides an independent and objective measure of what is actually happening in-store.

Sales force effectiveness studies typically measure:

Independent retail execution audit

Independent measurement against defined execution standards.

In-store brand execution

In-store compliance with brand and execution standards.

Retail performance comparison

Performance comparisons across outlet types, channels and locations.

Trade promotion compliance

Trade promotion and activation compliance.

Stock availability and retail standards

Stock availability and outlet standards.

Product range pricing facings and displays

Range, facings, pricing, servicing and display compliance.

Retail environment standards

Retail environment and merchandising standards.

Identify retail execution problems

Identification of execution gaps and problem areas.

Best performing retail outlets

Identification and benchmarking of best performers.

Improve sales force effectiveness

Clear priorities and actions for improvement.