Community Marketing Manager
About us
Cimigo is one of the leading market research companies in Vietnam and Asia. We operate with the aspiration to serve as the voice of consumers. Understanding consumers and clients is the cornerstone of success for every business. Cimigo consistently listens to consumer needs and communicates them to manufacturers and service providers.
Working at Cimigo is an opportunity to become a bridge, bringing the voice of consumers to businesses, helping to create better products and services.
To learn more visit: Cimigo.com
Job title: Community Marketing Manager
Location: 217 Dien Bien Phu, Ward 2, Binh Thanh Dist., HCMC – Vietnam
Report to Managing Director
Job Description
Community management
• Lead the growth and engagement of two strategic communities – a women-focused platform for first-time mothers and a men-focused platform for sports enthusiasts.
• Design and execute marketing campaigns tailored to community insights.
• Recruit and nurture community members to foster loyalty and advocacy.
• Facilitate user research through interviews, conversations and surveys.
• Oversee community website updates using WordPress.
• Build awareness through digital channels including Facebook, Zalo and more.
• Monitor performance metrics and generate actionable reports.
Corporate marketing management
• Develop and lead strategic corporate marketing plans aligned with brand and business objectives.
• Manage company-wide communications across channels (website, PR, LinkedIn, events…).
• Oversee corporate identity and ensure consistency in tone and design across all assets.
• Measure and report on marketing effectiveness, with focus on brand equity and corporate engagement metrics.
Experience required
3–5 years of experience in marketing and community building.
Competencies required
• Demonstrated leadership experience managing small to mid-size teams.
• Strategic thinking with the ability to drive day-to-day execution.
• Strong communication skills in both English and Vietnamese.
• Passionate about building communities and creating user-centric experiences.
• Analytical mindset with the ability to interpret and act on performance data.
• Confident in managing multiple projects in a fast-paced environment.
Preferred skills
• Hands-on experience with WordPress (content updates, basic management).
• Familiarity with email marketing platforms (e.g., Mailchimp, Hubspot).
• Working knowledge of SEO principles.
• Prior experience managing social media campaigns.
• Background in content-driven or research-focused environments is a plus.
• Knowledge of event marketing and employer branding is an advantage.
Benefits
• Salary: Negotiable.
• Working time: 8h30 – 17h30 from Mon to Friday.
• 2 reward days on Friday per month.
• Health care packages.
• Proactive and professional working environment.
• Training and development.
How to apply
Send your CV via email to hr@cimigo.com, or upload your CV via our website

Mark Ratcliff - Managing Director
The team at Cimigo are my favourite researchers in South East Asia. They’ve proved adept at tackling the most private and complex personal issues at qualitative research level, not flinching when the client endlessly chopped and changed fieldwork timing, or ramped up the workload without warning. They have recruited the most extraordinarily niche consumers without pause or complaint. Their patience with clients and their flexibility and hard work that went above and beyond what was initially asked of them on two projects relating to sexual behaviour means there is now no other research company we would choose to work with in that part of Asia. The fact they also pulled off a third project for us so well, on men’s relationship with beer and beer advertising, shows they have breadth of expertise— we still quote from the report they produced.
The team at Cimigo are my favourite researchers in South East Asia. They’ve proved adept at tackling the most private and complex personal issues at qualitative research level, not flinching when the client endlessly chopped and changed fieldwork timing, or ramped up the workload without warning. They have recruited the most extraordinarily niche consumers without pause or complaint. Their patience with clients and their flexibility and hard work that went above and beyond what was initially asked of them on two projects relating to sexual behaviour means there is now no other research company we would choose to work with in that part of Asia. The fact they also pulled off a third project for us so well, on men’s relationship with beer and beer advertising, shows they have breadth of expertise— we still quote from the report they produced.

Sam Houston - Chief Executive Officer

Minh Thu - Consumer Market Insights Manager

Travis Mitchell - Executive Director

Malcolm Farmer - Managing Director

Hy Vu - Head of Research Department

Joe Nelson - New Zealand Consulate General

Steve Kretschmer - Executive Director

York Spencer - Global Marketing Director

Laura Baines - Programmes Snr Manager

Mai Trang - Brand Manager of Romano

Hanh Dang - Product Marketing Manager

Luan Nguyen - Market Research Team Leader

Max Lee - Project Manager

Chris Elkin - Founder

Ronald Reagan - Deputy Group Head After Sales & CS Operation

Chad Ovel - Partner

Private English Language Schools - Chief Executive Officer

Rick Reid - Creative Director

Janine Katzberg - Projects Director

Anya Nipper - Project Coordination Director

Dr. Jean-Marcel Guillon - Chief Executive Officer

Joyce - Pricing Manager

Matt Thwaites - Commercial Director

Aashish Kapoor - Head of Marketing

Kelly Vo - Founder & Host

Thanyachat Auttanukune - Board of Management

Hamish Glendinning - Business Lead

Thuy Le - Consumer Insight Manager

Richard Willis - Director

Ha Dinh - Project Lead

Geert Heestermans - Marketing Director

Louise Knox - Consumer Technical Insights

Aimee Shear - Senior Research Executive

Dennis Kurnia - Head of Consumer Insights

Tania Desela - Senior Product Manager

Thu Phung - CTI Manager

Linda Yeoh - CMI Manager

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