{"id":30264,"date":"2026-09-24T14:27:39","date_gmt":"2026-09-24T07:27:39","guid":{"rendered":"https:\/\/www.cimigo.com\/?p=30264"},"modified":"2026-09-24T15:06:23","modified_gmt":"2026-09-24T08:06:23","slug":"employee-experience-solution","status":"publish","type":"post","link":"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/","title":{"rendered":"Employee experience solution"},"content":{"rendered":"\n<p>Listen effectively. Understand your organisation. Act with confidence.<\/p>\n\n\n\n<p>Cimigo Employee Experience Survey helps you identify what strengthens or hinders the employee experience, so you can prioritise actions aligned with your people and business objectives.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/www.cimigo.com\/en\/rapid-survey\/pricing\/employee-experience\/#final\" style=\"background-color:#a6cc17\">Create your employee experience survey now<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-s-included\"><strong>What\u2019s included:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Overall commitment<\/li>\n\n\n\n<li>The employee\u2019s job<\/li>\n\n\n\n<li>The work environment<\/li>\n\n\n\n<li>Line management<\/li>\n\n\n\n<li>Communication and collaboration<\/li>\n\n\n\n<li>Salary and benefits<\/li>\n\n\n\n<li>Training and development<\/li>\n\n\n\n<li>Customer focus<\/li>\n\n\n\n<li>Artificial intelligence<\/li>\n\n\n\n<li>Organisational culture<\/li>\n<\/ul>\n\n\n\n<p>Whether you need to diagnose attrition, assess engagement or establish priorities for your people strategy, the survey creates a shared evidence base for HR and leadership decisions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Learn more<\/h3>\n\n\n\n<p>Cimigo evaluates the employee experience across the factors that shape how people feel, perform and decide whether to remain with an organisation. The survey begins with overall commitment measures, then diagnoses the specific workplace experiences that may strengthen or weaken that commitment. The results do more than describe current scores: they identify the factors to prioritise to improve engagement and the overall experience. The questionnaire can be customised to your organisation, sector and objectives. Data can be analysed by department, seniority, tenure, location or other relevant groups while maintaining confidentiality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-overall-commitment\"><strong>Overall commitment<\/strong><\/h3>\n\n\n\n<p>Overall commitment provides a high-level view of the relationship between employees and the organisation. It indicates whether employees would recommend the organisation, whether they regard it favourably compared with other employers, whether they expect to remain, and how satisfied they are overall.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Employee advocacy &#8211; Willingness to recommend the organization.<\/li>\n\n\n\n<li>Employer preference &#8211; Perceived advantage over other employers in the sector.<\/li>\n\n\n\n<li>Intention to stay &#8211; Intention to continue working for the organization.<\/li>\n\n\n\n<li>Overall satisfaction with the employment experience.<\/li>\n<\/ul>\n\n\n\n<p>The results provide the headline indicators against which the more detailed employee experience dimensions can be understood.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-work-and-enabling-resources\"><strong>Work and enabling resources<\/strong><\/h3>\n\n\n\n<p>This module examines how employees experience the work itself, including whether it feels secure, manageable, challenging, rewarding and appropriately autonomous.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Job security<\/li>\n\n\n\n<li>Workload<\/li>\n\n\n\n<li>Work-life impact<\/li>\n\n\n\n<li>Challenge and fulfilment<\/li>\n\n\n\n<li>Commuting experience<\/li>\n\n\n\n<li>Autonomy<\/li>\n<\/ul>\n\n\n\n<p>The results help identify whether the design and demands of the job support employee motivation or create pressure that may weaken the overall experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-working-environment\"><strong>Working environment<\/strong><\/h3>\n\n\n\n<p>This module evaluates whether employees have a workplace that enables them to perform effectively and supports their practical day-to-day needs.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Physical working conditions<\/li>\n\n\n\n<li>Equipment and technology<\/li>\n\n\n\n<li>Food, rest areas and rest time<\/li>\n\n\n\n<li>Hygiene and workplace safety<\/li>\n\n\n\n<li>Parking and commuting support<\/li>\n\n\n\n<li>Remote and flexible working<\/li>\n<\/ul>\n\n\n\n<p>The results help clarify which elements of the physical and operational environment meet employee needs and where workplace improvements should be prioritised.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-leadership-and-line-management\"><strong>Leadership and line management<\/strong><\/h3>\n\n\n\n<p>The employee-manager relationship is one of the most immediate influences on the daily employee experience. This module assesses whether managers provide clarity, support, fair treatment and constructive development.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clear expectations and direction<\/li>\n\n\n\n<li>Listening to employee ideas<\/li>\n\n\n\n<li>Fair performance appraisal<\/li>\n\n\n\n<li>Constructive feedback<\/li>\n\n\n\n<li>Recognition<\/li>\n\n\n\n<li>Respect<\/li>\n\n\n\n<li>Career support<\/li>\n\n\n\n<li>Realistic goals<\/li>\n<\/ul>\n\n\n\n<p>The results help identify management behaviours that strengthen employee confidence and performance, as well as areas where managers may need greater support or capability building.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-communication-and-collaboration\"><strong>Communication and collaboration<\/strong><\/h3>\n\n\n\n<p>This module examines how effectively information, ideas and support move through the organisation.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Communication between leadership and employees<\/li>\n\n\n\n<li>Communication between departments<\/li>\n\n\n\n<li>Communication among colleagues<\/li>\n\n\n\n<li>Access to information<\/li>\n\n\n\n<li>Cross-functional collaboration<\/li>\n\n\n\n<li>Confidence to express opinions<\/li>\n<\/ul>\n\n\n\n<p>The results reveal where communication barriers or organisational silos may be affecting coordination, trust and employee effectiveness.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-salary-and-benefits\"><strong>Salary and benefits<\/strong><\/h3>\n\n\n\n<p>This module explores how employees perceive the competitiveness, relevance and fairness of the rewards they receive.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salary competitiveness<\/li>\n\n\n\n<li>Benefits beyond salary<\/li>\n\n\n\n<li>Recognition of loyalty<\/li>\n\n\n\n<li>Overtime and performance payments<\/li>\n\n\n\n<li>Travel-related benefits<\/li>\n\n\n\n<li>Health insurance and health checks<\/li>\n\n\n\n<li>Shift-related benefits<\/li>\n\n\n\n<li>Annual and sick leave<\/li>\n<\/ul>\n\n\n\n<p>The results help understand which elements of the total reward package contribute positively to the employee experience and which may require review.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-training-and-development\"><strong>Training and development<\/strong><\/h3>\n\n\n\n<p>This module evaluates whether employees receive the learning, guidance and opportunities required to succeed and progress.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Training needed to perform effectively<\/li>\n\n\n\n<li>Practical relevance of training<\/li>\n\n\n\n<li>Team-building activities<\/li>\n\n\n\n<li>Manager support for development<\/li>\n\n\n\n<li>Mentoring<\/li>\n\n\n\n<li>Onboarding<\/li>\n\n\n\n<li>Career and earning progression<\/li>\n<\/ul>\n\n\n\n<p>The results help identify gaps in capability development and understand whether employees can see a meaningful future within the organisation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-customer-focus\"><strong>Customer focus<\/strong><\/h3>\n\n\n\n<p>This module connects employee experience with the organisation\u2019s ability to deliver a strong customer experience.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understanding the importance of customer experience<\/li>\n\n\n\n<li>Customer experience training<\/li>\n\n\n\n<li>Continuous service improvement<\/li>\n\n\n\n<li>Digital tools supporting customers<\/li>\n\n\n\n<li>Access to customer information<\/li>\n\n\n\n<li>Time available to resolve customer enquiries<\/li>\n<\/ul>\n\n\n\n<p>The results determine whether employees have the understanding, training, information, tools and time required to respond effectively to customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-artificial-intelligence-at-work\"><strong>Artificial intelligence at work<\/strong><\/h3>\n\n\n\n<p>This optional module explores how employees are currently experiencing artificial intelligence in their daily work.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Current use of AI tools or agents<\/li>\n\n\n\n<li>Source of the tools being used<\/li>\n\n\n\n<li>Perceived support for daily work<\/li>\n\n\n\n<li>Concerns about job replacement<\/li>\n\n\n\n<li>Impact on the quality of work<\/li>\n\n\n\n<li>Access to AI training<\/li>\n<\/ul>\n\n\n\n<p>The results help understand AI adoption from the employee perspective and identify where guidance, training or organisational support may be required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-organisational-culture\"><strong>Organisational culture<\/strong><\/h3>\n\n\n\n<p>This module evaluates how employees experience the organisation\u2019s identity, values, fairness and contribution beyond the workplace.<\/p>\n\n\n\n<p>This module explores:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Organisational reputation<\/li>\n\n\n\n<li>Equal opportunity<\/li>\n\n\n\n<li>Social contribution<\/li>\n\n\n\n<li>Environmental responsibility<\/li>\n\n\n\n<li>Integrity and ethical standards<\/li>\n\n\n\n<li>Understanding of goals and values<\/li>\n\n\n\n<li>Human resources policies<\/li>\n\n\n\n<li>Employee appreciation<\/li>\n\n\n\n<li>Continuous improvement of employee experience<\/li>\n\n\n\n<li>Merit-based progression<\/li>\n<\/ul>\n\n\n\n<p>The results help determine whether the culture experienced by employees aligns with the organisation\u2019s stated values and strategic ambitions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-your-organisation-specific-priorities\"><strong>Your organisation-specific priorities<\/strong><\/h3>\n\n\n\n<p>Every organisation has its own strategy, values and employee challenges. Additional statements can be included to address topics that are not fully covered by the standard framework. It connects the core Employee Experience framework with the organisation\u2019s immediate priorities and internal language.<\/p>\n\n\n\n<p>Custom statements may reflect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strategic transformation priorities<\/li>\n\n\n\n<li>Employer value proposition<\/li>\n\n\n\n<li>New HR initiatives<\/li>\n\n\n\n<li>Organisation-specific values<\/li>\n\n\n\n<li>Current workplace challenges<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-employees-own-voice\"><strong>Employees\u2019 own voice<\/strong><\/h3>\n\n\n\n<p>Closed-ended measures show where the experience is strong or weak. Open feedback helps explain why.<\/p>\n\n\n\n<p>Employees are invited to describe:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Negative experiences that have caused frustration<\/li>\n\n\n\n<li>Positive experiences they have valued<\/li>\n\n\n\n<li>Improvements that would make their experience better<\/li>\n<\/ul>\n\n\n\n<p>This section adds employee language and context to the quantitative findings, helping stakeholders understand the experiences behind the scores.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-understand-different-employee-experiences\"><strong>Understand different employee experiences<\/strong><\/h3>\n\n\n\n<p>Employee experience is rarely uniform across an organisation. Profile questions allow results to be explored across relevant employee groups while maintaining anonymity.<\/p>\n\n\n\n<p>Potential analysis groups include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Country, region or work location<\/li>\n\n\n\n<li>Subsidiary or business unit<\/li>\n\n\n\n<li>Department and job function<\/li>\n\n\n\n<li>Seniority<\/li>\n\n\n\n<li>Working hours and shift patterns<\/li>\n\n\n\n<li>Remote working frequency<\/li>\n\n\n\n<li>Employment status<\/li>\n\n\n\n<li>Length of service<\/li>\n\n\n\n<li>Customer-facing responsibility<\/li>\n\n\n\n<li>Commuting arrangements<\/li>\n\n\n\n<li>Age group, where appropriate<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Analysis that identifies the right priorities<\/h3>\n\n\n\n<p>Overall results: Show the organisation-wide employee experience and the strengths to sustain.<\/p>\n\n\n\n<p>Group comparisons: Reveal differences by department, level, tenure, location or employee group.<\/p>\n\n\n\n<p>Driver analysis: Identifies the factors most strongly associated with engagement to support prioritisation.<\/p>\n\n\n\n<p>Open-ended feedback: Adds context and employees\u2019 own words to help explain quantitative findings.<\/p>\n\n\n\n<p>The deliverables are an intuitive dashboard which helps HR and leadership explore results, filter groups, and focus on priority issues. Action recommendations translate survey findings into clear directions for policy, management and culture.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ready-to-listen-to-your-employees-systematically\"><strong>Ready to listen to your employees systematically?<\/strong><\/h3>\n\n\n\n<p>Start by defining the most important business question your organisation needs to answer. Cimigo will help you design a relevant, confidential and action-oriented Employee Experience programme.<\/p>\n\n\n\n<p>If you have questions, please get in touch with Cimigo at <a href=\"mailto:ask@cimigo.com\">ask@cimigo.com<\/a> for support.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Listen effectively. Understand your organisation. Act with confidence. Cimigo Employee Experience Survey helps you identify what strengthens or hinders the employee experience, so you can prioritise actions aligned with your people and business objectives. What\u2019s included: Whether you need to diagnose attrition, assess engagement or establish priorities for your people strategy, the survey creates a [&hellip;]<\/p>\n","protected":false},"author":375,"featured_media":26411,"comment_status":"open","ping_status":"open","sticky":false,"template":"rapid-single-post.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1419],"tags":[1556,1560,1558],"class_list":["post-30264","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-rapid-survey","tag-market-research-vietnam","tag-rapid-survey-en","tag-research-report"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cimigo RapidSurvey - Employee experience solution - Market research Vietnam Indonesia<\/title>\n<meta name=\"description\" content=\"Brand health tracking solution enables you to monitor your brand and learn how your hard work impacts its performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Employee experience solution\" \/>\n<meta property=\"og:description\" content=\"Brand health tracking solution enables you to monitor your brand and learn how your hard work impacts its performance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/\" \/>\n<meta property=\"og:site_name\" content=\"Market research Vietnam Indonesia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CimigoVietnam\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-24T07:27:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-24T08:06:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cimigo.com\/wp-content\/uploads\/2024\/11\/Brand-health-check-_OPTION-02.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Trang Phan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Trang Phan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/\"},\"author\":{\"name\":\"Trang Phan\",\"@id\":\"https:\/\/www.cimigo.com\/#\/schema\/person\/c87ff6c516cfe75e227e6a4ef47748ee\"},\"headline\":\"Employee experience solution\",\"datePublished\":\"2026-09-24T07:27:39+00:00\",\"dateModified\":\"2026-09-24T08:06:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/\"},\"wordCount\":1230,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.cimigo.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cimigo.com\/wp-content\/uploads\/2024\/11\/Brand-health-check-_OPTION-02.jpg\",\"keywords\":[\"market research vietnam\",\"rapid survey\",\"research report\"],\"articleSection\":[\"Cimigo RapidSurvey\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/#respond\"]}],\"copyrightYear\":\"2026\",\"copyrightHolder\":{\"@id\":\"https:\/\/www.cimigo.com\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/\",\"url\":\"https:\/\/www.cimigo.com\/en\/trends\/employee-experience-solution\/\",\"name\":\"Cimigo RapidSurvey - 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